Privacy Policy

Last updated: January 2026

RK Omni Services ("we", "us", "our") operates this website. This policy explains what information we collect when you visit or use this site, why we collect it, and how you can contact us about it.

Information we collect

We collect the following types of information:

• Information you provide directly — your name, email address, and any details you enter when submitting an enquiry form.
• Technical information — your IP address, browser and device type, screen size, and language settings, captured automatically when you submit a form.
• Usage information — pages visited, time spent on the site, and general location (derived from IP address), collected via Google Analytics for all visitors, not only those who submit a form.

How we use this information

• To respond to enquiries and provide the services you've requested.
• To understand how visitors use our site, so we can improve it.
• To identify and prevent misuse of our contact forms.

Third-party services

We use the following third-party services, which may process your data under their own privacy policies:

• Web3Forms — handles delivery of contact form submissions to our email. See Web3Forms' privacy policy.
• Google Analytics — helps us understand site traffic and visitor behaviour. See Google's privacy policy.

Cookies

Google Analytics uses cookies to distinguish visitors and sessions. You can control or disable cookies through your browser settings; doing so may affect how analytics data is recorded but will not affect your ability to use this site.

Data retention

We retain enquiry information for as long as needed to respond to you and maintain business records, and analytics data in line with Google Analytics' default retention settings.

Your rights

You can ask us what personal information we hold about you, request a correction, or request deletion, by writing to omni@rkomniservices.com. We will respond within a reasonable timeframe.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Contact us

For any questions about this policy or how your data is handled, contact us at omni@rkomniservices.com.